Effective Date: 1 October 2023
Please read these Terms and Conditions (“Terms”) carefully before using iHandymanHub (“Platform”). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with these Terms, do not use the Platform.
1. Introduction
1.1. iHandymanHub is an online platform that connects experts, professionals, tradesmen, homeowners, and businesses (“Users”) for the purpose of facilitating services related to home repairs, maintenance, and expert consultations. The Platform acts as a medium for Users to find and hire service providers, but iHandymanHub does not provide any services directly.
1.2. By using the Platform, you acknowledge and agree that iHandymanHub is not responsible for the outcomes or quality of services provided by service providers. iHandymanHub solely acts as a facilitator for connecting Users and service providers.
2. User Safety Policy
At iHandymanHub, your safety is our priority. By using our platform, you agree to the Safety Policy, which outlines the responsibilities of both service providers and clients to ensure a secure and reliable experience. Click here for the full details of our Safety Policy.
Key guidelines include:
- Secure Communication: Use our messaging system exclusively.
- Verified Profiles: Ensure your profile is complete and verified.
- Safe Payments: Process all payments via iHandymanHub.
- Report Issues: Promptly report suspicious activities.
- Dispute Resolution: Utilize our mediation services for conflicts.
- Protect Personal Information: Safeguard sensitive data.
- Feedback System: Leave honest reviews to maintain accountability.
3. Other User Responsibilities
2.1. Users must be at least 18 years old and legally capable of entering into contracts.
2.2. Users are responsible for providing accurate information on the Platform and ensuring the legitimacy of their service requests or offers.
2.3. Users are responsible for reviewing service providers’ profiles, credentials, references, and reviews before hiring. iHandymanHub does not guarantee the accuracy or reliability of such information.
4. Service Providers
3.1. Service providers, including experts and professionals, must provide accurate and up-to-date information about their qualifications, licenses, insurance, and work experience on their profiles.
3.2. Service providers agree to perform services in a professional and competent manner and adhere to all applicable laws and regulations.
3.3Â Service providers agree to the Membership and Service Pricing policy on this platform. Click here to read.
5. Platform Availability
5.1. iHandymanHub strives to provide a reliable Platform but does not guarantee uninterrupted access or availability.
6. Termination
6.1. iHandymanHub reserves the right to terminate or suspend User accounts at its discretion, including for violations of these Terms or for any other reason.
7. Privacy
7.1. User data and information will be handled in accordance with iHandymanHub’s Privacy Policy.
8. Modifications to Terms
8.1. iHandymanHub may modify these Terms at any time, and such changes will be effective upon posting on the Platform.
9. Disclaimers
4.1. iHandymanHub does not endorse, guarantee, or verify the quality, reliability, or safety of services provided by service providers. Users hire service providers at their own risk.
4.2. iHandymanHub is not responsible for any disputes, damages, injuries, or losses arising from interactions between Users and service providers. Users agree to resolve any disputes directly with the involved parties.
4.3. iHandymanHub does not control the content or accuracy of reviews and ratings on the Platform and disclaims any liability related to such content.
10. Contact Information
9.1. For questions or concerns about these Terms, please contact iHandymanHub at support@iHandymanHub.com.gh
By using iHandymanHub, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Your use of the Platform is subject to compliance with these Terms.